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The usability and the level of content provided for the model range.
The level and quality of service customers receive via website FAQs and the email contact centre.
The tools provided to aid in the promotion of vehicles listed on the website.
The quality and usability of the van configurator provided on the website.
The efficiency and effectiveness of the online brochure request form.
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Reviews  > UK Vans > Website Benchmark How are the ratings calculated
  KEY:  Model Range Customer Support Sales Tools Van Configurator Brochure Request
Company: Third Quarter 2007 Change Model Range Customer Support Sales Tools Van Configurator Brochure Request Score
1.  Renault
67%
3.  Fiat
66%
2.  Vauxhall
66%
4.  Toyota
57%
5.  Ford
57%
6.  GMC
56%
7.  GM
47%
8.  VW Vans
42%
9.  Mercedes
38%
10.  Scania
24%
11.  VW4Vans
18%
.

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