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The quality of the system that allows users to search for a location on a map.
The level of functionality and the quality of the results provided from the Search Utility.
The ease of navigation around the website and the content present on the home page.
The level and quality of service customers receive via website FAQs and the email contact centre.
The overall level of quality and detail of information that is located throughout the website.
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Reviews  > Maps > Website Benchmark How are the ratings calculated
  KEY:  Search Utility Search Results Site Utility Customer Support Site Content
Company: Fourth Quarter 2007 Change Search Utility Search Results Site Utility Customer Support Content Score
1.  Mapquest
68%
2.  Google Maps
65%
3.  Whereis
65%
4.  Whereis Beta
62%
5.  Multimap
61%
6.  Yahoo Maps
60%
7.  LocalLive
59%
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