| The navigation of the website, the features contained on the site and the privacy policy. |
| The virtual showroom and the level of interactivity available for new cars as well as the ability to locate used cars and the quality of the used car search engine. |
| The level of help that new and existing customers can access via email and the website. |
| The opportunity to record the details of a car and provide information necessary to owners, including roadside assist. |
| Driver safety information, finance info for prospective buyers, and useful tools for assisting in finding a suitable new or customised vehicle. |
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Site
Usability
Prospective
Buyers 
Customer
Support
Vehicle
Owners 
Tools/Content
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